Payment | Shipping | return

payment

Pay safely and conveniently with one of the following payment methods

  • PayPal
  • Apple Pay
  • Google Pay
  • Visa
  • Mastercard
  • maestro
  • American Express

 

shipping

  • Germany insures up to 1kg 4.80 €
  • Germany uninsured up to 1kg € 2.50
  • Germany free shipping from an order value of 75 € 
  • European Union up to 1kg € 8.50
  • European Union uninsured up to 1kg € 4.50
  • European Union free shipping from an order value of 100 €

 

return



Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Christian Mellin, Angelheart EU, Im Gehölz 13, 20255 Hamburg, Germany, Tel .: 01633427970, E-Mail: kontakt@angel-heart.eu) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the notification that you are exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal

If you withdraw from this contract, we have received all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods, the price of which depends on fluctuations in the financial market, over which the entrepreneur has no influence and which can occur within the withdrawal period.

You can find the cancellation form here.